Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to

,  DILO Company, Inc. and DILO Direct (aka DILO USA) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to DILO USA include DILO Company, Inc., DILO Direct and By using the DILO USA website, you consent to the data practices described in this statement.


Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) sending us an email message; (c) subscribing to our newsletter; (d) filling out the contact form on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us and for any additional purpose that is directly related to the original purpose for which the personal data was collected.

We may transfer your personal data and process it outside your country of residence. We also may gather additional personal or non-personal information in the future.


Sharing Information with Third Parties

DILO USA does not sell, rent or lease its customer lists to third parties.

DILO USA may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DILO USA, and they are required to maintain the confidentiality of your information.

DILO USA may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DILO USA or the site; (b) protect and defend the rights or property of DILO USA; and/or (c) act under exigent circumstances to protect the personal safety of users of DILO USA, or the public.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by DILO USA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DILO USA website.


Use of Cookies

The DILO USA website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DILO USA pages, or register with DILO USA site or services, a cookie helps DILO USA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DILO USA website, the information you previously provided can be retrieved, so you can easily use the DILO USA features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DILO USA services or websites you visit.



This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Security of your Personal Information

DILO USA secures your personal information from unauthorized access, use, or disclosure. DILO USA uses the following methods for this purpose:

 -          SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Children Under Thirteen

DILO USA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


California Privacy Rights

California’s “Shine The Light” law permits those of our customers who are California residents to annually request a list of their personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, we currently do not share any personal data with third parties for their direct marketing purposes.


E-mail Communications

From time to time, DILO USA may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from DILO USA, you may opt out of such communications by clicking the unsubscribe button or contacting


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. These third party vendors may be located in Germany, where data will be managed according to the General Data Protection Regulation Law (EU) 2016/679 (EU GDPR).  


Changes to this Statement

DILO USA reserves the right to change this Privacy Policy from time to time by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information

DILO USA welcomes your questions or comments regarding this Statement of Privacy. If you believe that DILO USA has not adhered to this Statement, please contact DILO USA at:

DILO Company and DILO Direct

11642 Pyramid Drive

Odessa, Florida 33556


Telephone number: 727-376-5593


Effective as of July 01, 2019