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HELP CENTER

FREQUENTLY ASKED QUESTIONS

Find answers to common questions about DILO analyzers, SF₆ gas handling equipment, alternative gases, service carts, and training programs. Our FAQ page is designed to help utilities, contractors, OEMs, and industrial professionals quickly access trusted technical guidance.

If you need additional support, please contact our team at sales@dilo.com.

Frequently Asked Questions

SF₆

SF₆ gas is widely used in high-voltage electrical equipment for insulation and arc-quenching performance in switchgear, breakers, and GIS equipment.

SF₆ is a highly effective insulating gas, but it also has a high global warming potential. Proper recovery, recycling, leak prevention, and emissions reduction practices are essential.

In many cases, SF₆ gas can be recovered, filtered, tested, and reused when it meets required quality standards.

Leaks may be identified using electronic leak detectors, pressure monitoring, gas density monitoring, soap solution methods, or vacuum rise testing.

Testing helps verify moisture content, purity, and decomposition byproducts to support reliable equipment operation.

SF₆ is generally non-flammable and stable under normal conditions, but it should always be handled using proper procedures and trained personnel.

Because SF₆ has a high global warming impact, many organizations are working to reduce emissions and evaluate alternatives.

Yes. With the right equipment, SF₆ can often be recovered, filtered, analyzed, and reused depending on condition and applicable standards.

Alternative insulating gas technologies are expanding, especially for certain medium- and high-voltage applications.

Frequently Asked Questions

Analyzers

Moisture readings may be affected by contaminated hoses, residual moisture in fittings, insufficient purging, ambient humidity exposure, or the condition of the gas sample. Ensure all connections are clean, dry, and leak-tight before testing.

Low purity readings can result from air contamination, improper sampling procedures, mixed gases, or analyzer calibration needs. Confirm sample integrity and follow recommended operating procedures.

 This warning typically indicates the analyzer’s internal storage vessel has reached its pressure limit. Follow operating instructions to safely clear stored gas before continuing. 

Calibration frequency depends on usage, environment, and internal quality procedures. Many organizations schedule annual calibration or verification intervals.

Use clean hoses, purge the system before testing, verify fittings are leak-tight, and maintain calibration intervals.

What can I do if the moisture reading on my analyzer is higher than I think it should be? 

What can I do if my analyzer purity reading is lower than I think it should be? 

What can I do if the "Internal Storage Pressure to High" warning occurs on my analyzer?

Frequently Asked Questions

Alternative Gas / C4

Several alternatives to SF₆ are available depending on voltage class, application, and OEM design requirements. Availability varies by region and manufacturer.

These terms commonly refer to fluoronitrile- or fluoroketone-based gas technologies used in certain alternative gas mixtures.

Alternative gases are used in electrical equipment designed to reduce environmental impact while maintaining insulation performance.

Some carts can be adapted or configured for alternative gases, but compatibility depends on seals, materials, recovery methods, contamination controls, and manufacturer guidance.

 Yes, closed-loop handling is generally recommended to prevent emissions, contamination, and loss of gas mixture ratios. 

Moisture testing methods depend on the gas chemistry and analyzer compatibility. Specialized procedures may be required.

Yes. Dedicated fittings, hoses, and proper handling procedures are important to prevent contamination.

Frequently Asked Questions

Service Carts

Our Service Cart Comparison tool can help you determine what size service cart would be best for your specific needs.

Selection depends on equipment size, gas volume, recovery speed requirements, mobility needs, and whether alternative gases will be handled.

Many DILO service carts are designed for deep recovery and evacuation capabilities. Specifications vary by model.

Filter replacement depends on usage, gas condition, contamination levels, and maintenance schedules.

Many legacy systems may be serviceable or upgradeable depending on age and configuration.

Inspecting hoses, power supply, fittings, scales, and filters before work helps improve efficiency and reduce downtime.

Frequently Asked Questions

Training

DILO offers online courses, in-person seminars, product training, and technical education focused on SF₆ gas handling, emissions reduction, analyzers, and service carts. Check DILO Academy for more info.

Yes. IACET accredited provider, and select DILO training programs qualify for Continuing Education Units (CEUs). CEU availability varies by course, so please review the specific course details or contact our team for more information.

Utility technicians, engineers, field service teams, maintenance personnel, contractors, and operations leaders can all benefit.

 Yes. DILO Academy offers convenient online learning options for many topics. 

Depending on needs and scheduling, customized training options may be available.

 Visit our Training page or contact our team for upcoming course availability.